Frequently Asked
Towing Questions
Welcome to our FAQ page, where we’ve laid out the answers to some of the most common questions that we receive from our clients about our towing and roadside assistance services.
If you have any questions or concerns not listed here, we encourage you to reach out to our staff by phone at (334) 440-4512.
Can you help if I locked my keys in my vehicle?
We sure can! Lockout services are one of the many options our roadside technicians can perform for an affordable price. Call us any time of day or night.
Someone is parked in my personal spot. Can I have it towed at the owner’s expense?
Yes. Our company provides comprehensive parking enforcement solutions. Contact us to learn more about how we can help you remove unauthorized vehicles from your property.
Will you come and boost my dead car battery? Will you bring me a new battery?
We can absolutely boost your dead car battery for you, wherever you may be. Our auto technicians are licensed and capable of replacing your car battery too, but our replacement services depend on product availability. If a new battery is not immediately available, we can tow your car to the location of your choice.
How long will it take for a tow truck to arrive?
The precise length of time it will take for our tow truck to arrive depends on your location. However, our company sets itself apart with our efficient and streamlined dispatch process. When you give us a call, our tow technicians are dispatched immediately so that you won’t be waiting for a second longer than necessary.
How do you make sure the vehicles aren’t damaged during the towing?
Our towing technicians are diligent in ensuring that no damage occurs to our loads at any point during our towing services. To safely attach your vehicle to ours, we employ strict procedures and take all necessary precautions for a flawless transition. Generally, we prefer to utilize flatbed towing so that all your car’s wheels are off the ground and securely fastened with restraints.